Annual Civil Rights Training

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Course Content

Annual Civil Rights Training
1 Lessons
  • Annual Civil Rights Training

Introduction

This course should be taken to fulfill the 2023-2024 Annual Civil Rights Requirements. 

Description

By the end of this course, you should be able to: 

  • Identify the 6 protected classes.
  • List at least five actions taken within SNP that are associated with Civil Rights.
  • Explain how civil rights complaints must be handled.
  • Review common scenarios to determine whether a civil rights violation has occurred.
  • Explain how good customer service can decrease or eliminate complaints of discrimination.

Prerequisites

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